The following General Terms and Conditions of Sale (GTC) apply to all sales of goods and services made by ANTON Sp. z o.o. with its registered office at: ul. Smoleńska 53/2, 85-871 Bydgoszcz, e-mail: weare@anton.com.pl, tel. +48 575 601 504, KRS: 0000927198 These GTC constitute an integral part of the sale agreement.

1. General Provisions

   1. The General Terms and Conditions of Sale of goods and services, hereinafter referred to as the GTC, define the rules of commercial cooperation between ANTON Sp. z o.o. with its registered office at ul. Smoleńska 53/2, 85-871 Bydgoszcz, e-mail: weare@anton.com.pl, tel. +48 575 601 504, KRS: 0000927198 and the Buyer.
   2. The Buyer acknowledges that the following GTC form an integral part of the purchase and sale agreement and each Order Confirmation, unless individually agreed terms and conditions provide otherwise.
   3. The General Terms and Conditions of Sale are provided for information and acceptance of the Buyer as an attachment to the e-mail associated with the offer and are also available on the website at anton.com.pl/ows/. If the Buyer remains in a constant commercial relationship with ANTON Sp. z o.o., the acceptance of the General Terms and Conditions of Sale for one order is considered their acceptance for all other orders and sale agreements.
   4. Any agreements between the parties deviating from the principles presented in the GTC require written confirmation by ANTON Sp. z o.o.

2. Offer, order, order confirmation

   1. The offer of ANTON Sp. z o.o., subject to section 2.7 of the GTC, constitutes the basis for the Buyer to place an order. The order shall be submitted electronically, in writing or by telephone. Order confirmation by ANTON Sp. z o.o. means the conclusion of a sale agreement between the Parties, on the terms specified in the order confirmation, and resulting from the provisions of the GTC.
   2. Placing an order by the Buyer shall not bind ANTON Sp. z o.o., and the lack of its response shall not mean tacit acceptance of the order.
   3. The order should contain the name of the product or service, the quantity of the ordered goods, and company identification data.
   4. The deadlines for the performance of goods and services and orders according to the Buyer’s specifications shall be subject to individual arrangements.
   5. In the case of placing an order by phone, documents of orders from the ANTON Sp. z o.o. system shall be issued that should be confirmed, which is a condition for the implementation of the order.
   6. Before the first transaction with deferred payment, the company’s registration documents: entry in the register or an extract from the court register, certificate with the REGON identification number, decision to assign NIP number must be sent.
   7. Projects, diagrams, drawings, and all documentation attached to the offer are intended solely for the use of the Buyer, and may not be reproduced or made available to third parties without the consent of ANTON Sp. z o.o.
   8. The Buyer may not withdraw from the contract or in any other way evade its performance in the event of an incorrect order.
   9. In the case of custom orders made for the Buyer upon special request (according to designs, diagrams, drawings, arrangements, or any other documentation attached to the offer), ANTON Sp. z o.o. reserves the right to manufacture +/- 5%. In the event of changes in the designs previously approved by the Buyer, for subsequent changes, before starting the production process, ANTON Sp. z o.o. shall have the right to charge an additional fee of 20% of the order amount. Required changes may result in postponement of the completion, shipping, and delivery dates.
   10. The order execution time is calculated from the moment of acceptance by the Buyer, which is necessary for its execution and confirmation of payment. Confirmation of acceptance should be sent electronically via e-mail.
   11. All corrections made to the works shall be sent to the Buyer for acceptance.
   12. The order execution time in such a case is counted from the moment of receiving from the Buyer the confirmation of acceptance of the introduced changes.
   13. The Buyer shall be obliged to accurately check the entire content of the marketing and advertising materials ordered for both editorial and material errors, as well as the appearance of the design of each consecutively submitted version. If they do not submit any amendments, the Buyer shall accept the project by sending an e-mail confirmation of acceptance of the received template or signing the acceptance.
   14. Acceptance of the project ultimately closes the process of making changes. After acceptance, the Buyer shall bear full responsibility for any errors occurring at work that have not been indicated by them at the design stage.
   15. ANTON Sp. z o.o. shall not be liable for any delays in the implementation of ordered products or services resulting from the operation of factors independent of it: failure of power and telecommunications networks, delays caused during transport, natural disasters, and other random events. In the event of the above circumstances, ANTON Sp. z o.o. undertakes to notify the Buyer as soon as possible.

3. Graphic designs, photography, websites, advertising materials

   1. The Buyer shall be obliged to check the materials sent to ANTON Sp. z o.o. needed for the project (texts, additional information, documents, etc.) in terms of content, spelling, stylistic errors, and the quality of the photos provided.
   2. Responsibility for errors in the content of the project shall be transferred to the Buyer also in the situation where the project made by ANTON Sp. z o.o. is accepted by the Buyer.
   3. ANTON Sp. z o.o. reserves the right to publish completed, post-implementation projects in their portfolio: on the website, during the presentation of works at meetings with clients, in social media, and marketing activities.
   4. ANTON Sp. z o.o. reserves the copyright and right of ownership of offers, designs, diagrams, and drawings. Without the consent of ANTON Sp. z o.o., no materials may be made available to third parties.
   5. Proprietary copyrights to designs, diagrams, drawings and photos taken by ANTON Sp. z o.o. shall pass to the Buyer upon receipt of the remuneration on the bank account of ANTON Sp. z o.o. indicated on the invoice. The date of payment is considered to be the date of crediting the relevant amount of the bank account of ANTON Sp. z o.o.
   6. The right to the image of people in the photos shall be governed by a separate agreement.
   7. If, in the course of work on a project, diagram or drawing, it turns out that in order to properly perform it or guarantee the required quality, it is necessary to use other production techniques or materials than those previously specified in the order, ANTON Sp. z o.o. reserves the right to submit a modified offer for approval.
   8. Unless otherwise agreed, the Buyer may make corrections to each project in three emails. In the event of a number of corrections significantly deviating from the above, ANTON Sp. z o.o. has the right to charge additional fees for the work of the graphic studio.
   9. Changes in the arrangement of elements after the approval of the graphic design or the Website shall be additionally payable, in accordance with the applicable hourly rate of work of the graphic studio (PLN 150 net / hour).
   10. ANTON Sp. z o.o. reserves the right to extend the deadline for handing over the work due to the Ordering Party’s delay in cooperation with the contractor or multiple, varied changes in the project appearing on the part of the Ordering Party at the stage of work on the project.
   11. The Buyer shall be obliged to submit their comments on the photos, diagrams, drawings, or designs presented in electronic form to the e-mail address indicated in the order no later than within 7 days from their presentation by ANTON Sp. z o.o. In the event of an unjustified lack of comments and contact from the Buyer, ANTON Sp. z o.o. has the right to independently select the ordered shots or designs and provide the Buyer with ready-made files. Failure to submit comments shall be tantamount to acceptance of the project.
   12. If ANTON Sp. z o.o. is unable to meet the Buyer’s requirements regarding the execution of the order, the company has the right to resign from the service, without incurring any costs related to stopping the execution of such order.
   13. Due to the printing technology used during production, there may be 10% discrepancies in terms of colour, size, and weight of the goods. ANTON Sp. z o.o. recommends making sample printouts – colour proofs. Where the printing of materials takes place without the performance of the indicated proof, ANTON Sp. z o.o. shall not be liable for any discrepancies in colour between the presented design in the electronic version and the final printout. The sample printout shall be made by ANTON Sp. z o.o. at the expense of the Buyer.
   14. Buyers who have not paid for the work performed shall not be entitled to use photographs or graphic designs in any promotional materials of the company.

4. Prices and terms of payment

   1. The amount due for the goods or services purchased may be paid:
      • by bank transfer, according to the conditions agreed with ANTON Sp. z o.o.
      • in cash / on delivery
      • by debit card
   2. Payment for the products purchased by the Buyer shall be made according to the terms and conditions applicable to the parties on the date of issuing the invoice or the applicable offer.
   3. The prices given in the commercial price lists or offers are net prices, to which VAT is added at the currently statutory level.
   4. Prices in PLN shall be determined on the basis of the sale rate of currencies (EUR, USD or other) in the bank on the day of invoicing.
   5. The date of payment shall be the date of receipt of receivables on the account of ANTON Sp. z o.o.
   6. In the event of failure to meet the payment deadlines, ANTON Sp. z o.o. Shall have the right to suspend the execution of orders placed by the Buyer, who is in arrears with payments, and reserves the right to exclude the administered services.
   7. In the event of failure to meet the payment deadlines, statutory interest and all costs related to the collection of receivables shall be charged.

5. Delivery terms, transport

   1. Deliveries shall be carried out by ANTON Sp. z o.o. Own transport or through a courier company cooperating with ANTON Sp. z o.o. at the expense of the Buyer. At the request of the Buyer, the delivery may be made through the company indicated by them, after receiving the relevant data to complete the shipping documents. Goods may be collected personally by the Buyer or by a person authorized by them. In the case of receipt of the goods by a courier company selected by the Buyer – the necessary shipping documents should be delivered at the time of placing the order.
   2. In the case of ordering goods, the deadlines shall be subject to individual arrangements.
   3. The delivery address of the consignment shall be the Buyer’s registered office unless a different delivery address is specified on the order.
   4. For orders of more than PLN 1000 net, with shipments sent from a warehouse in Bydgoszcz, the costs shall be covered by ANTON Sp. z o.o. (except for custom dimensions).
   5. For orders of less than PLN 1,000 net, with shipments sent from a warehouse in Bydgoszcz, the costs shall be covered by the Buyer.
   6. Shipping costs delivered to the Buyer shall be calculated individually.
   7. ANTON Sp. z o.o. shall not be liable for damage or loss of shipment in transport and delivery delays caused by the fault of the carrier.

6. Returns of goods

   1. Return of the goods is possible only after prior approval by ANTON Sp. z o.o. Otherwise, shipments shall not be accepted.
   2. Unused goods in the original packaging shall be returned.
   3. In the case of returning commercial goods, the Buyer shall bear a handling fee in the amount of 25% of the price of the goods.
   4. Custom products, made to a special order of the Buyer, are not non-refundable.
   5. Only returns submitted within three months of the date of purchase shall be considered.
   6. Transport costs for the returned goods shall be borne by the Buyer.

7. Warranty

   1. The Buyer shall be obliged to perform quantitative and quality control of the products delivered by ANTON Sp. z o.o. within three days from the date of their receipt or immediately after the receipt of the goods. The concept of the above-mentioned control is understood as a statement of compliance of the quantity and type of received products with the shipping specification or invoice, as well as an assessment of the technical condition of the products in terms of technical defects, detectable „with the naked eye” without start-up tests. Failure to meet this deadline results in the loss of the right to initiate the complaint procedure described in Chapter 7, within the scope of the above-mentioned quantitative and qualitative control.
   2. ANTON Sp. z o.o. guarantees the proper quality and maintenance of the technical parameters of the products it supplies for a period of 12 months from the date of sale.
   3. The liability of ANTON Sp. z o.o. under the guarantee relates to the obligation to repair or replace, and the choice in this respect belongs to ANTON Sp. z o.o. Any other warranty claims are excluded.
   4. Ownership of defective listed products is vested in ANTON Sp. z o.o.
   5. The warranty applies to defects resulting from faulty design and/or the use of improper materials and/or improper performance.
   6. The liability of ANTON Sp. z o.o. under the warranty shall be excluded if the repair or replacement was carried out by unauthorized third parties. The warranty does not cover any modifications made on the Buyer’s or third parties’ own initiative..
   7. The warranty does not cover defects resulting from:
      • improper use and/or use, handling, storage
      • incorrect installation by the Buyer or third parties
      • the operation of external factors, such as chemical or electrical, over which ANTON Sp. z o.o. has no influence
   8. The liability of ANTON Sp. z o.o. shall not extend to wear and tear parts that are subject to normal wear and tear in the course of the product’s intended use.
   9. Liability under the warranty is excluded.

8. Complaints procedure

   1. A written complaint, containing the name of the product, a description of the defect, and providing the invoice number shall be the basis for initiating the complaint procedure. The Buyer shall also be obliged to provide all necessary information about the goods complained about.
   2. The goods complained about should be sent to ANTON Sp. z o.o. for inspection and repair or delivery of a new one.
   3. Filing a complaint shall not entitle the Buyer to withhold payment for the delivered goods. ANTON Sp. z o.o. has the right to withhold the fulfilment of the Buyer’s claims under the complaint until the Buyer has settled any outstanding obligations.
   4. ANTON Sp. z o.o., provided that they accept the complaint, shall bear the costs of shipment of products subject to repair or replacement.
   5. ANTON Sp. z o.o. undertakes to consider the complaint in the shortest possible time. If it is required to perform a specialized expert opinion, tests or repair, ANTON Sp. z o.o. reserves the right to send the goods to the manufacturer, which may extend the period of considering the complaint.
   6. The Buyer shall be informed about the result of the complaint by e-mail or by letter.
   7. The Buyer has no right to remove defects at the expense of ANTON Sp. z o.o. on their own or by third parties.
   8. In matters not covered by the above conditions, the provisions of the Civil Code shall apply.

9. Final Provisions

   1. These terms and conditions are valid from the date of their publication on the website: anton.com.pl/gtc/.
   2. Subject to the mandatory provisions of law, these GTC may be amended by ANTON Sp. z o.o., with one month’s notice.
   3. The Parties shall not be liable for partial or total non-performance of obligations under the Agreement if this is caused by force majeure.
   4. Any deviations from the General Terms and Conditions of Sale proposed by the Buyer when placing the order require the written consent of ANTON Sp. z o.o.
   5. In the event of a dispute in the scope of obligations arising from the concluded agreements, the Parties shall first attempt to settle the dispute amicably. In the event of the impossibility of amicable settlement of the dispute, the Parties shall determine the jurisdiction of the Court competent for the registered office of ANTON Sp. z o.o.